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ARTICLES AND INSIGHTS :

The Model Website RFP Template

Many organizations will create a request for proposal (RFP) to invite agencies to bid on their website redesign and development project. Unfortunately, many RFPs drive away exactly the kind of agency that the organization wants. We've seen thousands (really, thousands) of RFPs over the years. Some are really great. Many are not.

So we created the RFP that we'd want to receive. This is a user-friendly website RFP example that provides the critical details required for us to

Best Practice Benchmarking for Legal Services Websites

This best practice benchmarking study of 167 legal services websites was conducted in December 2017. The results were presented on January 10th, 2018, at the Legal Services Corporation 2018 Technology Initiative Grants Conference in New Orleans, LA. 

Best practice benchmarking is "the process of comparing one's business processes and performance metrics to...best practices from other industries" or in relation to "a peer group defined for the purposes of comparison" (Wikipedia).