ARTICLES AND INSIGHTS :

Design a modern, user-friendly, and accessible website that enhances navigation, streamlines operations, and provides a seamless digital experience for both current and prospective residents of Laguna Woods Village. 

Compared to the prior year, the redesigned site saw dramatic improvements across the board in key metrics post launch including new users (+33%), organic search traffic (+26%), total traffic (34%), engagement rate (38%) and engaged sessions (86%)!

Showcase the new Denver Zoo brand, provide a seamless and user friendly experience, and optimize ticketing checkout with Tessitura. The redesign resulted in an 83% increase in site engagement and a 23% increase in organic search traffic.

Upgrade and elevate the International Documentary Association (IDA) digital platform.

Unify and enahnce the Association's digital presence.

Consolidate 40+ disparate legacy websites and microsites with a modern, accessible, world-class website design and upgraded technology platform. Website engagement rate improved from 35% to 57% year over year.

Website and database redesign for a legal aid Drupal website to optimize user experience and inclusivity.

Redevelop and migrate a high-performance and SEO-optimized Nonprofit Legal website from ColdFusion to Drupal.

Transform Ventura Count’s 2040 General Plan into an interactive, digital experience.

I surveyed several of my Urban Insight colleagues who have been through multiple upgrades to Drupal 9 for the lessons they've learned and challenges to expect as you take on your Drupal 7 to Drupal 9 (or Drupal 10) upgrade.  

Here’s a summary of their hard-won observations.

Reinvigorate a beloved brand that had become dated and create a post-pandemic design to reinvigorate the community of technology enthusiasts